CITRIX ShareFile Instructions

Introduction to CITRIX ShareFile

The North Carolina Department of Insurance utilizes an electronic process for receiving and archiving initial and renewal TPA licensing submissions.

CITRIX ShareFile is a secure, cloud-based method to exchange and archive files. CITRIX ShareFile allows the NCDOI to seamlessly collaborate with TPA clients via an easy‐to-use client portal. NCDOI has created a password‐protected area for files through the server. An industry-approved solution was implemented to allow users to sync and share files securely. The client portal feature allows the TPA to transmit their application submission.

It is preferable that a company email account be established for use with ShareFile, so it will be the same each year, regardless of personnel turnover.

How to Get Started?

Click on the button below, complete the CITRIX ShareFile Contact Form and return to:

Avonya Matthews

Citrix ShareFile Contact Form

Citrix ShareFile Instructions