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Questions about insurance?
Insurance can be confusing. One of our most important jobs is to help educate North Carolinians about insurance-related issues or Medicare issues so you can make informed decisions for you and your family. If you have questions about insurance, we can help.
Call 855-408-1212 (toll free)
In a Disaster
North Carolina is at a high risk for a variety of natural disasters, including hurricanes, tornadoes, winter storms, floods, wildfires, earthquakes, and mudslides. The North Carolina Department of Insurance encourages proper planning so that citizens are in a better position to protect their families and to recover from a natural disaster.
How Do I...
- Assistance or File a Complaint
- Health Insurance Claim Denied?
- Report Insurance Fraud
- Check Company License Status
- Check Agent License Status
- Locate a Lost Life Insurance Policy
- Check Bail Bondsman License Status
- Download Our Mobile App
- Bulletins
- Become an Insurance Agent or Adjuster
- Find Licensing Actions
- File a Service of Legal Process with the Commissioner of Insurance
About Us
2025-26 Total Savings and Recoveries to Consumers
Savings from Consumer Complaints, SHIIP and Smart NC
Recoveries from Lost Life Insurance Policies
Insurance Fraud Recoveries