About DOI

Do you have questions about insurance?

Call the North Carolina Department of Insurance toll-free at 855-408-1212 if you have questions about any kind of insurance. The Department of Insurance has trained experts who can answer questions about health, life, Medicare, homeowners, auto, disability, long-term care, dental, vision and other types of insurance coverage.

We can help you:

In addition to regulating the insurance industry, the N.C. Department of Insurance houses the Office of State Fire Marshal. Under state law, the Insurance Commissioner serves as State Fire Marshal. From training fire and rescue personnel, to helping improve building codes, to awarding grants to fire and rescue departments for equipment, OSFM plays a vital role in protecting lives and property in North Carolina.

Among its duties, the North Carolina Department of Insurance: