North Carolina Insurance Commissioner Mike Causey today announced new technology upgrades that will help bail bond agents better track cases, log citizen complaints and manage workflow by merging multiple systems previously unconnected.
The department collaborated with the N.C. Department of Information Technology’s Government Data Analytics Center (GDAC) on multi-phased upgrades to NCDOI’s Bail Bond Information System (BBIS), including a new dashboard that uses technology from SAS, one of the state’s vendor partners, to integrate data in an online reporting system.