Consumers

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Questions about Medicare?

The Seniors' Health Insurance Information Program (SHIIP) helps Medicare beneficiaries and caregivers with Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance. We offer free and unbiased information about Medicare health care products. We can help people with Medicare billing errors and possible fraud and abuse through our NC SMP Program.

Get answers

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Hurricane Florence

In a Disaster

North Carolina is at a high risk for a variety of natural disasters, including hurricanes, tornadoes, winter storms, floods, wildfires, earthquakes, and mudslides. The North Carolina Department of Insurance encourages proper planning so that citizens are in a better position to protect their families and to recover from a natural disaster.

Are you prepared?

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We all pay more for distracted driving

Distracted Driving is one of the leading causes of traffic accidents. Insurance Commissioner Mike Causey supports a Hands Free NC to prevent tragedies caused by distracted driving and also hold down automobile insurance rates.

Tips and facts on how to avoid distracted driving

2022 Savings and Recoveries to Consumers - Year to date

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$0

Year to date savings to consumers from Consumer Complaints, SHIIP and Smart NC

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$0

Year to date recoveries to consumers from lost life insurance policies