North Carolina Insurance Commissioner Mike Causey has issued a new bulletin to the insurance industry, reminding insurers to follow state law and not penalize certain consumers in Hurricane Helene-related claims.
Because of a FEMA requirement, consumers must first get a denial from their insurance company before making a flood-related claim through the National Flood Insurance Program. The bulletin reminds insurance companies that state law prohibits penalizing policyholders for making such a claim or inquiry when no payment is made by the insurance company.