Choosing health insurance is one of the most important choices you can make to protect you and your family. We know that health insurance can be complicated, confusing and difficult to understand. The North Carolina Department of Insurance can help you with your health insurance questions and concerns. Our staff can help you:

  • File a written complaint if you are not happy with an action taken by your insurance company
  • Understand your rights and responsibilities regarding health insurance coverage
  • File a medical appeal with your insurance company
  • Request an external review if your claim was denied

If you have questions, the Consumer Services Division of the Department of Insurance is here to help.

Toll-free: 855-408-1212

North Carolina Department of Insurance
3200 Beechleaf Court
Raleigh NC 27604

Request Assistance or File a Complaint