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Bulletin: 21-B-04 Extra Prescriptions During a State of Emergency or Disaster

Reminds health benefit plans of compliance requirements for operations under a state of emergency for purposes of obtaining extra prescriptions during a state of emergency View Bulletin
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Choosing health insurance is one of the most important choices you can make to protect you and your family. We know that health insurance can be complicated, confusing and difficult to understand. The North Carolina Department of Insurance can help you with your health insurance questions and concerns. Our staff can help you:

  • File a written complaint if you are not happy with an action taken by your insurance company
  • Understand your rights and responsibilities regarding health insurance coverage
  • File a medical appeal with your insurance company
  • Request an external review if your claim was denied

If you have questions, the Consumer Services Division of the Department of Insurance is here to help.

Toll-free: 855-408-1212

North Carolina Department of Insurance
325 N. Salisbury Street
Raleigh, NC 27603

Request Assistance or File a Complaint

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North Carolina Department of Insurance

Physical Address:
Albemarle Building
325 N. Salisbury Street
Raleigh NC 27603-5926

Mailing Address:
NC Department of Insurance
1201 Mail Service Center
Raleigh NC 27699-1201

Toll Free 855-408-1212

Agent Services: 919-807-6800

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