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Questions about insurance?

Insurance can be confusing. One of our most important jobs is to help educate North Carolinians about insurance-related issues or Medicare issues so you can make informed decisions for you and your family. If you have questions about insurance, we can help.

Call 855-408-1212 (toll free)

Insurance-related Questions

Medicare Questions

Hurricane Florence

In a Disaster

North Carolina is at a high risk for a variety of natural disasters, including hurricanes, tornadoes, winter storms, floods, wildfires, earthquakes, and mudslides. The North Carolina Department of Insurance encourages proper planning so that citizens are in a better position to protect their families and to recover from a natural disaster.

Are you prepared?

2024 Year to Date Savings and Recoveries to Consumers


Savings from Consumer Complaints, SHIIP and Smart NC


Recoveries from Lost Life Insurance Policies


Insurance Fraud Recoveries