Continuing Education for Agents And Adjusters

Continuing Education Information for Residents

Prometric is the Department’s CE Administrator, handling all continuing education services for North Carolina including provider approval, course approval, course roster processing and compliance calculation for licensees. Licensees will be able to search for courses and view their continuing education records through Prometric's website. Please go to the following links for FAQs and other information: Providers, Licensees.

CE Administrator Website

Current Items of Interest

New Licensee CE Chart

CE Extension and Exemption FAQs

Prometric Continuing Education Services

CE Credit Available for Industry Association Membership

Non-compliance with CE Information (Resident)

Licensees who fail to meet the minimum continuing education (CE) hours or fail to take the mandatory ethics and flood hours by their CE compliance date will have their license(s) expire.

Licensees have 4 months from the CE compliance date to meet the required hours. A $75.00 reinstatement must be submitted to Prometric to have the license reinstated.

If the required CE hours are not met by the end of the 4-month period, the license will become inactive. Licensees must complete pre-licensing and pass the state exam for each line of authority to be issued a new license.

Reinstatement of License Request Form

Continuing Education Requirements for Nonresident Agents

Nonresident agents do not have continuing education requirements for North Carolina. The Department will confirm the active license status in the resident state through the national Producer Database (PDB) which is updated on a timely basis by participating state insurance departments. If the agent license is not in good standing in the resident state, the nonresident agent license will be cancelled in North Carolina.

Continuing Education Requirements for Nonresident Adjusters

Nonresident adjusters who qualified for licensure in their residence state or by passing an adjuster examination in a state other than North Carolina shall be considered to have met the same continuing education requirements as resident adjusters by keeping their adjuster license in good standing in that qualifying state. The Department will confirm the active license status in the appropriate state through the national Producer Database (PDB), which is updated on a timely basis by participating state insurance departments. If the adjuster license is not in good standing in the appropriate state, the nonresident adjuster license will be cancelled in North Carolina.

Nonresident adjusters who qualified for licensure by passing the North Carolina adjuster examination shall meet the same continuing education requirements as North Carolina resident adjusters – 24 hours of continuing education on a biennial basis, including the mandatory ethics and flood hours.