Collection Agency Licensing

North Carolina Department of Insurance has transitioned to a new version of SBS (State Based Systems). All active companies (Collection Agencies, Premium Finance Companies, and Motor Clubs) have been assigned a new North Carolina Company Number. For the 2021-2022 renewal license period, your license will reflect both the legacy Permit Number and the new Company Number.

All North Carolina Collection Agencies will have to update their correspondence to debtors with the new Company Number. Our office is providing a grace period for the update until June 30, 2022. When the correspondence to debtors have been updated, the updated documents need to be submitted to our office for review.