Prometric is the Department’s CE Administrator, handling all continuing education services for North Carolina including provider approval, course approval, course roster processing and compliance calculation for licensees. Licensees will be able to search for courses and view their continuing education records through Prometric's website. Please go to the following links for FAQs and other information: Providers, Licensees.
Non-compliance with CE (Resident)
Licensees who fail to meet the minimum continuing education (CE) hours or fail to take the mandatory ethics and flood hours by their CE compliance date will have their license(s) expire.
Licensees have 4 months from the CE compliance date to meet the required hours. A $75.00 reinstatement must be submitted to Prometric to have the license reinstated.
If the required CE hours are not met by the end of the 4-month period, the license will become inactive. Licensees must complete pre-licensing and pass the state exam for each line of authority to be issued a new license.
Click on this link for information on how to submit a reinstatement request:
Nonresident Insurance Producers
Nonresident insurance producers do not have continuing education requirements for North Carolina. The Department will confirm the active license status in the insurance producer's resident state through the National Producer Database (PDB) which is updated on a timely basis by participating state insurance departments. If the insurance producer license is not in good standing in the resident state, the nonresident insurance producer license will be cancelled in North Carolina.
Continuing Education Requirements for Nonresident Adjusters
Nonresident adjusters who qualified for licensure in their residence state or by passing an adjuster examination in a state other than North Carolina shall be considered to have met the same continuing education requirements as resident adjusters by keeping their adjuster license in good standing in that qualifying state. The Department will confirm the active license status in the appropriate state through the National Producer Database (PDB), which is updated on a timely basis by participating state insurance departments. If the adjuster license is not in good standing in the appropriate state, the nonresident adjuster license will be cancelled in North Carolina.
Nonresident adjusters who qualified for licensure by passing the North Carolina adjuster examination shall meet the same continuing education requirements as North Carolina resident adjusters – 24 hours of continuing education on a biennial basis, including the mandatory ethics and flood hours.