TPA Licensing

All TPA's must renew their license each year.

Effective March 12, 2020, all TPA license applications, notice of change of ownership, and/or change of officer or directors must be submitted electronically to LHinbox@ncdoi.gov or Citrix Sharefile, or other secure electronic filing method, NO ZIP FILES. Payment of filing fees must be done separately via USPS or overnight at addresses shown below. Please include a copy of the cover letter in order that payment may be attributed accurately.  Paper filings or notifications will not be accepted for the immediate future.

The following forms are required to be submitted with every annual TPA license renewal submission:

The following items must be included with every annual TPA license renewal submission:

  • A list of the TPA officers and directors
  • A list of insurance companies with which the TPA has administrative agreements & certification that company will provide signed copy if requested.
  • Financial statements for the last two fiscal years, prepared by an independent CPA 
  • Current evidence that the TPA employs a licensed agent, ONLY if the TPA solicits new or renewal insured business
  • $300 filing fee
  • Current evidence of E&O or liability insurance 
  • Copy of current domestic license - ONLY if TPA is a non-domestic company

For an initial TPA license submission, or if information on these documents has changed since your last renewal, the following items are required with your TPA license submission:

See TPA transmittal form for details of the above listed requirements.

Filing Instructions - Information

Filing Instructions - Information

Submission of License TPA Application

Send Initial or Renewal application forms and documentation  electronically, using Citrix ShareFile Instructions or electronically to LHinbox@ncdoi.gov.  If the TPA uses its own secure filing method, we will accept that.  We cannot download Zip Files. Filing Fee of $300 must be sent by mail.

Mailing Address:

Regular Mail
NCDOI/Life & Health Division
1201 Mail Service Center
Raleigh, NC 27699-1201

Overnight Mail (ONLY)
NCDOI/ Life & Health Division
325 N. Salisbury Street
Raleigh, NC 27603

 If you have any questions, contact LHinbox@ncdoi.gov or at 919-807-6057

Renewal Information

Renewal Information

Notices for renewal of a TPA License are sent by the Department approximately 45 days prior to the expiration of the current license. The TPA must maintain a current active email account to which the Renewal Notice will be sent. If an individual’s email is used, we must be notified within 10 business days of a change to that email, pursuant to NCGS 58-56-51(g), it is for this reason we recommend a general email account for TPA.

All TPA information in our files are confidential, pursuant to NCGS 58-56-51, therefore; a third party filer should not be used for the renewal contract.