NOTE: North Carolina Department of Insurance has transitioned to a new version of SBS (State Based Systems). All active companies (Collection Agencies, Premium Finance Companies, and Motor Clubs) have been assigned a new North Carolina Company Number. For the 2023-2024 renewal license period, your license will reflect only the new company number.
Before You Begin:
The annual license renewal period for Non-Insurance Business Entities (NIBE), collection agencies, motor clubs and premium finance companies, begins in early-April through June 30th. The North Carolina Licensing Office of Pearson VUE will send email notifications to all existing licensees with instructions regarding the renewal process. If you have not received a renewal notification by May 1st, contact the licensing office at 866-265-6329. Licenses must be renewed by the June 30th expiration date.
The on-line renewal application must be submitted using the North Carolina License Management System (NCLMS). Renewal submissions are not complete until both the application and payment has been received.
Applications & Forms:
The following applications & forms for Non-Insurance Business Entities (NIBE) - collection agencies, motor clubs, and premium finance companies can be obtained on-line using the North Carolina License Management System (NCLMS).
We accept electronic copies and hard copies, which can be mailed to:
NC Dept. of Insurance/ASD
ATTN: NIBE Team
1204 Mail Service Center
Raleigh NC 27699-1204
Branch offices registered with NCDOI may operate under the same license number as the motor club and/or premium finance company’s main office. Branch update forms for motor clubs and premium finance companies can be electronically obtained from the NCLMS under "Supplemental Forms."
Existing licensees can easily self-print their certificate of license within the NCLMS under ‘Printable Documents.’ Login using your user id and password. Licensees should wait approximately ten (10) business days after their annual renewal submission before printing an updated license/permit. Updated licenses will no longer be sent by NCDOI or the North Carolina Licensing Office of Pearson Vue.
During the annual renewal period (April-June), existing licensees can electronically make changes (address/telephone/email) within the NC License Management System (NCLMS). Once the renewal period has ended (June 30th), licensees must submit a written request for changes. The Name/Address Change Request form can be obtained from the NCLMS under "Supplemental Forms." Login using your user id and password. There is no fee associated with these changes.
Submit a written request for license cancellation signed by an authorized officer of the licensee. The request should include the name, address, license type, license number and effective date of the cancellation.
Name changes must be in writing and should be requested using a Name/Address Change Request form along with the submission of back-up documents listed on the form. The change form can be electronically obtained from the NCLMS under "Supplemental Forms." Login using your user id and password.